TERMS AND CONDITIONS

1. Introduction

Welcome to Crystal Carat Diamond, powered by RISHU IMPEX. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website.

2. Use of the Website

You agree to use our website only for lawful purposes and in accordance with these terms and conditions. You must not use our site in any way that may damage or disrupt our services or interfere with other users' experiences.

3. Account Registration

To access certain features of our website, you may be required to register an account. You agree to provide accurate, complete, and up-to-date information and to keep your account information secure. You are responsible for all activities that occur under your account.

4. Product Information and Availability

We strive to ensure that the information on our website is accurate and up-to-date. However, we do not warrant that product descriptions, pricing, or availability are error-free. We reserve the right to correct any errors and update product information as needed.

5. Ordering and Payment

By placing an order, you agree to purchase the product(s) in accordance with the terms and conditions set forth. All payments must be made through the available payment methods on our website. We reserve the right to cancel or refuse any order at our discretion.

6. Shipping and Delivery

We will make every effort to deliver your order within the estimated timeframe. However, we are not responsible for any delays caused by external factors. Shipping costs and delivery times may vary based on your location and the shipping method chosen.

We will dispatch the order within 8-9 business days, and customers will receive delivery within 7-8 working days.

7. Returns and Refunds

Please refer to our Return Policy for information on how to return products and request refunds. Returns are subject to specific conditions, and you must follow the outlined procedure to be eligible for a refund or exchange.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Crystal Carat Diamond or its licensors and is protected by intellectual property laws. You may not use any content from our website without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Crystal Carat Diamond and RISHU IMPEX shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

10. Indemnification

You agree to indemnify and hold harmless Crystal Carat Diamond, RISHU IMPEX, and their affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our website or breach of these terms.

11. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website, and your continued use of the site constitutes acceptance of the updated terms.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles.

13. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at [crystalcaratdiamonds@gmail.com].

Thank you for choosing Crystal Carat Diamond!