Refund policy

REFUND POLICY

  • After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
  • Customized Jewelry or Diamonds
  • Antique Piece Diamonds
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
  • Customers Can return only if received item is different from Photo and Damaged or missing parts from the item.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

  • +919998498287
  • crystalcaratdiamonds@gmail.com


Top