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CRYSTAL CARAT DIAMOND CRYSTAL CARAT DIAMOND
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Return policy

RETURN POLICY

Last updated 15/08/2024

  • Thank you for your purchase. We hope you are delighted with your jewelry, but if for any reason you are not completely satisfied, you may return your item for store credit or an exchange. Please see below for more details on our return policy.

RETURN

  • All returns must be postmarked within seven (7) days of the purchase date. Returned items must be in new and unused condition, with all original tags, labels, and packaging intact.

QUESTIONS

  • To return an item, please email customer service at [crystalcaratdiamonds@gmail.com] to obtain a Return Merchandise Authorization (RMA) number. After receiving the RMA number, place the item securely in its original packaging with all parts included, and mail your return to the following address:

Return Address:

Crystal Carat Diamond  
Attn: Returns  
RMA #  
410, Jagdish Estate - Lal Building, Near Lalita Estate, Tunki, Katargam  
Surat, Gujarat 395004  
India

  • Please note, you will be responsible for all return shipping charges. We strongly recommend using a trackable method for shipping. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, will be deducted from your return to cover the shipping costs.

Thank you for choosing Crystal Carat Diamond! If you have any questions or need further assistance, feel free to contact our customer service team.

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